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PRIVACY NOTICE

Effective Date: February 2025
Last Updated: February 2025

  1. Introduction

Healthbuddi (“we,” “us,” or “our”) respects the privacy of individuals and is committed to protecting personal data. This Privacy Notice explains:

  • Who we are
  • What personal data we collect
  • How and why, we use your data
  • How we protect your data
  • Your rights under UK GDPR

This notice applies to all individuals who access our website www.healthbuddi.com or engage with our services.

Summary of Key Commitments

  • We always handle your data lawfully.
  • We never sell your personal data.
  • We respect your contact preferences and provide easy ways to opt out
  1. Definitions

The following terms are used in this Privacy Notice:

  • Healthbuddi – Refers to our company and services.
  • Website – Refers to www.healthbuddi.com.
  • Services – Includes educational content, videos, blogs, and social media engagement.
  • Users – Individuals accessing or registering on our site.
  • Personal Data – Any information that identifies an individual.
  1. What Does Healthbuddi Do?

Healthbuddi provides educational medical information through videos, blogs, and social media. We do not provide medical advice. For more details, see our Medical Disclaimer.

  1. Legal Basis for Processing Personal Data

We collect and process your personal data based on the following legal grounds:

  • Consent – When you give us permission (e.g., subscribing to newsletters).
  • Contractual Necessity – When processing is required to provide services.
  • Legitimate Interests – When we use data to improve services, ensuring it does not override your rights.
  • Legal Obligation – When required by law or regulatory authorities.
  1. When Do We Collect Your Personal Data?

We collect personal data when you:

  • Create an account on our website.
  • Register for our services or subscribe to updates.
  • Engage with us on social media.
  • Download our app (if applicable).
  • Contact us via email, phone, or web forms.
  • Provide feedback, reviews, or complaints.
  1. What Personal Data Do We Collect?

We may collect the following types of personal data:

Identity Data

  • Name, title, date of birth, gender.

Contact Data

  • Email address, phone number, postal address, social media handles.

Financial & Transaction Data

  • Payment details, transaction records for purchases of our services.

Marketing Preferences

  • Your choices regarding receiving communications from us.

Technical & Usage Data

  • IP address, browser type, device details, location data (city/country level).
  • Website interaction data (pages visited, links clicked).
  • Collected via cookies (see our Cookie Policy).
  1. How and Why Do We Use Your Personal Data?

We use your personal data for the following purposes:

  • To provide our services, including account creation, subscriptions, and customer support.
  • To process payments for transactions related to our services.
  • To communicate with you, including sending updates and responding to inquiries.
  • To improve our website and services by using analytics to optimise content and usability.
  • To comply with legal obligations as required by UK regulations.
  • For marketing (only with consent), including sending newsletters, promotions, and service updates.

You can opt out of marketing communications at any time.

  1. How Do We Protect Your Personal Data?

We implement strict security measures, including:

  • Data encryption to protect sensitive information.
  • Access controls limiting data access to authorised personnel only.
  • Regular security audits to prevent unauthorised access.
  1. How Long Do We Keep Your Data?

We store your personal data only for as long as necessary, based on:

  • The original purpose of collection.
  • Legal and regulatory requirements.
  • Our need to protect against potential claims.

Once no longer needed, we will delete or anonymise your data securely.

  1. Who Do We Share Your Data With?

We never sell your personal data. However, we may share it with:

  • Service providers, including IT companies, payment processors, and analytics providers.
  • Legal authorities, if required by law, court order, or regulatory request.

We require third parties to handle data securely and comply with UK GDPR.

  1. Where is Your Data Processed?

Your data is processed in the UK and stored on UK-based servers.
We do not transfer your data outside the UK without adequate protections.

  1. Your Rights Over Your Data

You have the right to:

  • Access – Request a copy of your personal data.
  • Correct – Update inaccurate or incomplete data.
  • Delete – Request data erasure when legally permitted.
  • Restrict processing – Limit how we use your data.
  • Object – Withdraw consent for marketing at any time.
  • Data portability – Receive your data in a usable format.

To exercise your rights, email hello@healthbuddi.com.

  1. How Can You Stop Direct Marketing

We never share your data with third parties for marketing.

You can stop receiving Healthbuddi marketing by:

  • Clicking “unsubscribe” in any email.
  • Updating preferences in your account settings.
  1. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy policies.

We recommend reviewing their policies separately.

  1. Contacting the UK Data Regulator

If you have concerns about our data handling, you can contact the Information Commissioner’s Office (ICO):

  1. Questions & Contact Information

For any questions about this Privacy Notice or your data rights, please contact us:

  • Email: hello@healthbuddi.com
  • Address: Silverstream House, 45 Fitzroy Street, Fitzrovia, W1T 6EB, UK
  1. Updates to this Privacy Notice

We may update this Privacy Notice periodically. Changes will be:

  • Posted on our website with an updated “Last Updated” date.
  • Notified to you if they materially impact your rights.
  1. Business Information

Healthbuddi is part of Global Consent Ltd, a company registered in the United Kingdom.

For the purposes of this Privacy Notice, references to “we,” “us,” and “our” refer to Global Consent Ltd, operating as Healthbuddi.