Privacy Policy
Effective Date: 1.10.2025
Introduction
Healthbuddi respects your privacy and is committed to protecting your personal information. This notice explains what data we collect, how we use it, and your rights under UK GDPR.
What Data We Collect
We collect only the information we need to deliver our services:
- Customers and learners: name and email address.
- Newsletter subscribers: name and email address.
- Affiliates: name, email, company and trading name (if applicable), role/title, postal address, phone number, and PayPal details for payment (we do not collect or store bank account details).
- Technical data: IP address, browser type, device information, and website usage data (via cookies — see our Cookie Policy).
How We Use Your Data
We use your data to:
- Deliver our courses, content, and services.
- Manage purchases, accounts, and refund or payment-related requests.
- Send emails, updates, and newsletters (if you’ve signed up).
- Process affiliate payments via PayPal.
- Improve our website and services through analytics.
- Comply with legal obligations.
We never sell your data.
Legal Bases for Processing
We process your data under these lawful bases:
- Consent — e.g., when you sign up for newsletters.
- Contract — e.g., to provide access to our courses or pay affiliates.
- Legitimate interests — e.g., improving services.
- Legal obligation — e.g., if required by regulators.
Who We Share Data With
We only share data when necessary with trusted providers, including:
- Kajabi (our course platform).
- Email providers and IT support.
- PayPal (for affiliate payments).
- Regulators or legal authorities, where required.
Data Retention
- Customer and newsletter data: kept while you have an active relationship or until you unsubscribe.
- Affiliate data: retained as long as required by law for accounting and tax purposes.
- Technical data: retained according to our Cookie Policy.
- Data no longer required will be securely deleted or anonymised.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Ask us to correct, delete, or restrict use of your data.
- Object to how we use your data.
- Request a copy of your data in a portable format.
To exercise your rights, contact us at hello at healthbuddi.com.
International Transfers
Data is primarily processed in the UK. If transferred outside the UK (e.g., Kajabi servers), we ensure adequate safeguards are in place.
Contact Us
If you have questions or concerns about how we handle your data, please contact us at:
Data Protection Lead: Dr Monique Hope-Ross
Email: hello at healthbuddi.com
Address: 4th Floor, Silverstream House, 45, Fitzroy Street, Fitzrovia, London, W1T 6EB
If you are not satisfied, you can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.